Server Upgrade

Incident Report for BotTerminator

Resolved

This incident has been resolved.

Posted Oct 20, 2020 - 05:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2020 - 01:59 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 20, 2020 - 01:59 UTC

Investigating

We are currently investigating this issue.

Posted Oct 20, 2020 - 00:58 UTC

This incident affected: Metrics (Mail Metrics, Bot Queue Metrics, Scanned Posts and Comments Metrics, Request Rate Statistics, Error Rate Metrics), Scanners (Post Scanner, Comment Scanner, Removed Post Scanner), Configs (Subreddit Configuration Updater), and Mail Processor, Ban List Updater.